Support

If you're looking FOR INFO OR FILES for a Dension product OR have a question, please check the following pages.

e-support ticket

Open an e-support ticket at our official Dension helpdesk! This is a well registered quick way to get answer to your questions within two working days.

PHONE HOTLINE

You can call our hotline also if you do have any product or compatibility related questions. The product support is available on weekdays from 8 am to 5 pm Central European Time (CET).

+448702958444

+3614630481

Product compatibility and brochure

Downloads

PRODUCT SELECTOR

GATEWAY PRO BT

Category Title Note File
Firmware Gateway PRO BT Firmware 0063 Contains compatibility details and step by step instructions on how to update. gateway_pro_bt_fw_0063.zip
User guide Gateway Pro BT manual for VC1 compatibility   gwp1vc1_manual_v4.pdf
User guide Gateway Pro BT manual for V21 compatibility   gwp_v21_manual-v1.pdf
User guide Gateway Pro BT manual for PC1 compatibility   gwp_pc1_manual_v3_2.pdf
User guide Gateway Pro BT manual for BM4 compatibility   gwp_bm4_manual-v4.pdf
User guide Gateway Pro BT manual for AC1 and AC2 compatibility   gwp_ac1_ac2_manual_v5.pdf