I have just installed my brand new Gateway Five (GWF1PC1) device into my RD4 system but I can't reach the phone menu via the car stereo. What should I do in order to activate this menu option on my display?
Normally the phone menu must be available from the beginning but in very rare cases this menu option is missing.
Please follow the mentioned steps below if you have this problem:
If the problem still persist, please open a support ticket.
Please download the latest firmware (version 0037) where the enabling procedure has been changed.
With the new firmware you just need to disconnect from the power the GWF for 30 seconds and then reconnect in order to reactivate the enabling procedure.