Dension ’Live chat’ support
On 1st April 2011 Dension’s on line Live chat service was launched. This real time, fully interactive service will offer customers who want to interface handheld devices such as Smartphones, iPods, iPhones and USB music storage into their cars, answers to the exact questions they want to ask.
Most customers start with, ’Can I play my iPod/iPhone through my car stereo?’, and here at Dension the answer is ’Yes, you can!’. However with literally hundreds of variations of vehicle, and a similar number of possible devices to plug into the car, establishing the right product, the text capability, how the phone works, will the phone work and so on, can be a bit of a minefield.
From now on our friendly and experienced colleagues will guide you through this process, just like in a real car or phone accessory store. You can simply contact them while walking among our virtual shelves.
So any time you decided to listen to music from your iPod/iPhone/USB/smartphone in the car, or you would like to make handsfree calls or enjoy the text browsing and steering wheel control functions, just get in touch with our Live Chat team to explain your requiremts and get the suitable product as fast as possible.
Live chat support is available by clicking here or choosing ’Where to buy’ from the top menu of our website. Opening hours are generally from 9am to 4pm (CET).
Online support might be helpful for those too who have questions about the usage and software upgrades. But for these cases Dension offers several other solutions: from 1st June 2011 you can register your product that ensures you to keep your Dension car interface always up-to-date and be informed about the newest features and highlights. You can also find all this information on Facebook and on our Twitter blog as well.
Dension Audio Systems is a world leading manufacturer of in-car entertainment systems, producing high quality products and solutions for your car as well as for public transport vehicles.
Dension’s entertainment solutions enable youy to connect digital data sources like iPhone, iPod, USB, any Bluetooth capable phone or internet radio to the existing audio system of the car.
Dension also offers a wide range of service products to ensure your safe and unclouded in-car entertainment.