Support

If you're looking FOR INFO OR FILES for a Dension product OR have a question, please check the following pages.

HELP CENTER

If you have any problem with our devices here you can find detailed answers to your questions. Also for actual and discontinued products.

e-support ticket

Open an e-support ticket at our official Dension help center! This is an e-mail based and well registered quick way to get answers to your questions within two working days.

PHONE HOTLINE

You can call our hotline too if you do have any product or compatibility related questions. The product support is available on weekdays from 9 am to 5 pm Central European Time (CET).

LIVE CHAT

You can also chat with us live if you click on the three dots on the bottom right corner of the website.

Product compatibility and brochure

Gateway product selector

ONLINE CATALOGUE

Product brochure

Downloads

PRODUCT SELECTOR

GATEWAY LITE

Category	Title	Note	File
Install guide	Gateway Lite install guide		gateway-lite-install-guide.pdf
User guide	Gateway Lite user guide		Gateway-Lite-user-guide.pdf
Firmware	Gateway Lite Firmware 1.19	Contains compatibility details and step by step instructions on how to update.	gateway-lite-fw_1.19.zip
Configuration files	Gateway volume configuration package		Gateway_volume_configuration_package.zip
Configuration files	Toyota MiniDisc Changer and CD Changer configuration package		toyota_mdc_cdc_config.zip
Configuration files	Gateway Indexer		gatewayindexer.zip