Support

If you're looking FOR INFO OR FILES for a Dension product OR have a question, please check the following pages.

KNOWLEDGE BASE

If you have any problem with our devices here you can find detailed answers to your questions. Also for actual and discontinued products.

e-support ticket

Open an e-support ticket at our official Dension help center! This is an e-mail based and well registered quick way to get answers to your questions within two working days.

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You can also chat with us live if you click on the three dots on the bottom right corner of the website.

Product compatibility and brochure

Gateway product selector
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Product brochure

Downloads

PRODUCT SELECTOR

GATEWAY 500S

Category Title Note File
User guide Gateway 500S user guide   gateway-500s-user-guide.pdf
Install guide Gateway 500S installation guide   g53-9203-3-500s-install-manual-v6_web.pdf
Firmware Gateway 500S BT Firmware 0065 Contains compatibility details and step by step instructions on how to update. gateway-500s_fw_0065_0.zip
Configuration files Gateway Indexer   gatewayindexer.zip